City of Wheaton Press Release April 4, 2014
ComEd to Begin Installing Smart Meters in Wheaton Next Month
WHEATON, Ill. – ComEd officials have notified the City of Wheaton that contracted crews for ComEd will begin installing digital electric meters, called smart meters, at Wheaton residences beginning in May. A digital electric meter will replace your current analog meter, which measures your energy usage.
Smart meters differ from analog meters because they can collect energy usage information digitally and securely transmit this information to ComEd. Along with the transition to smart meters, ComEd will also be upgrading the electric infrastructure, referred to as the “smart grid.” Once smart meters and the smart grid are in place, ComEd will be able to better monitor outages, collect meter readings remotely, and switch service on or off remotely when customers move.
In addition, smart meters will provide tools that allow customers to track their energy use, receive weekly energy breakdown emails, receive phone or email alerts when your usage is trending higher than normal, and more.
ComEd will provide you with a series of notifications to let you know when crews contracted by ComEd will be installing your new meter, including a phone call approximately a week before installation. The smart meter will be installed in the same location as your current meter, which is typically located outside your home. You do not need to be home for this installation, as long as crews can access your meter.
If you normally have to be present to allow a meter reader to access the meter at your home, you will need to be home to allow the installer to access the meter. If ComEd cannot access your meter, a representative will call you to schedule an appointment.
Before your meter is installed, a uniformed ComEd meter installer with appropriate identification will knock on your door. Installation usually takes about 10 minutes, with a brief interruption in electric service. Installation crews will not charge you to install the smart meter.
If installation crews encounter minor issues with the wiring that connects with the meter, ComEd will send an electrician to complete these minor repairs to ensure safety with the connection to the new equipment. These minor repairs will be at no cost to the customer.
ComEd will be upgrading its customers to smart meters in Wheaton, Glen Ellyn, Lombard, Warrenville, Oak Brook and West Chicago in the coming months.
To learn more about ComEd’s smart meters and smart grid, more information is available atwww.comed.com/smartmeter, or call 1-866-368-8326.
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Smart meters differ from analog meters because they can collect energy usage information digitally and securely transmit this information to ComEd. Along with the transition to smart meters, ComEd will also be upgrading the electric infrastructure, referred to as the “smart grid.” Once smart meters and the smart grid are in place, ComEd will be able to better monitor outages, collect meter readings remotely, and switch service on or off remotely when customers move.
In addition, smart meters will provide tools that allow customers to track their energy use, receive weekly energy breakdown emails, receive phone or email alerts when your usage is trending higher than normal, and more.
ComEd will provide you with a series of notifications to let you know when crews contracted by ComEd will be installing your new meter, including a phone call approximately a week before installation. The smart meter will be installed in the same location as your current meter, which is typically located outside your home. You do not need to be home for this installation, as long as crews can access your meter.
If you normally have to be present to allow a meter reader to access the meter at your home, you will need to be home to allow the installer to access the meter. If ComEd cannot access your meter, a representative will call you to schedule an appointment.
Before your meter is installed, a uniformed ComEd meter installer with appropriate identification will knock on your door. Installation usually takes about 10 minutes, with a brief interruption in electric service. Installation crews will not charge you to install the smart meter.
If installation crews encounter minor issues with the wiring that connects with the meter, ComEd will send an electrician to complete these minor repairs to ensure safety with the connection to the new equipment. These minor repairs will be at no cost to the customer.
ComEd will be upgrading its customers to smart meters in Wheaton, Glen Ellyn, Lombard, Warrenville, Oak Brook and West Chicago in the coming months.
To learn more about ComEd’s smart meters and smart grid, more information is available atwww.comed.com/smartmeter, or call 1-866-368-8326.
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