Updated Surplus Numbers

Updated Surplus Numbers
Updated Surplus Numbers: Actual surplus 2018 per audit was $85,163.
Boards 2011-2018 implemented policies and procedures with specific goals:
stabilize owner fees, achieve maintenance objectives and achieve annual budget surpluses.
Any surplus was retained by the association.
The board elected in fall 2018 decided to increase owner fees, even in view of a large potential surplus

Average fees prior to 2019

Average fees prior to 2019
Average fees per owner prior to 2019:
RED indicates the consequences had boards continued the fee policies prior to 2010,
BLUE indicates actual fees. These moderated when better policies and financial controls were put in place by boards

Better budgeting could have resulted in lower fees

Better budgeting could have resulted in lower fees
Better budgeting could have resulted in lower fees:
RED line = actual fees enacted by boards,
BLUE line = alternate, fees, ultimately lower with same association income lower had
boards used better financial controls and focused on long term fee stability
Showing posts with label History. Show all posts
Showing posts with label History. Show all posts

Wednesday, November 25, 2015

We Need to Live in the Present, But History is Important

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While the board was discussing the budget for 2016, I made several remarks and one of the board members countered "But that was history!"

History is an interesting phenomenon. In fact, considering the age of this planet and the lifespans of human beings, what most of us do will generally have little impact upon the future. Therefore it is most important to live in the present, have as much impact as we can in the present, and avoid screwing the future. In a HOA that means making rules, maintenance, project and financial decisions that allow future owners to live unfettered from bad decisions, debt and the consequences of poor rules decisions.

Budgets are always difficult to prepare. It is unfortunate that boards are frequently so uninformed or unwilling to bone up on history. "History" can teach us important lessons and "history" can allow us to avoid serious financial pitfalls. The new board of 2008 was particularly uniformed about the history of this HOA and they fell into a financial trap set by previous boards. Today this HOA continues to pay for new roofs because of historical decisions made by the boards of 2001-2008. This HOA also experienced road failures about 15-25 years earlier than expected. But some boards don't want to know about history or use it.

I do use history as a guide because it is such a great teacher. It can guide us to avoid the pitfalls of the past and avoid the mistakes made by previous boards. Not everyone agrees with this approach and I suspect personal agendas do play a part in HOAs. Promoting a personal agenda and a legacy can really screw things up.

It is somewhat ironic that back in 2008-2010 when things looked really bad at BLMH that I was singled out for personal attacks because the word being promoted was "Elect Norm and he will raise your fees."

Nothing has been further from the truth. In fact, I've been the foremost champion in this HOA for fiscal responsibility, proper maintenance and the lowest possible and realistic fees.

I'm the one who championed the fee decrease for 2015 and it was based on solid research. In 2015 I again spent the many, many hours to come up with the basis for a budget for this HOA for 2016 with the two most junior members of the HOA who agreed to be on the "budget committee." Yet, I again find myself with them under personal attack. Why? Because we did the research which indicated that a 1.5% fee increase for 2016 would me more than adequate. Meanwhile, some board members argue for 3% to 5% annual increases. Based on what?

There is absolutely nothing in the three most recent reserve studies that indicates this is a requirement. Each of these studies have been imperfect, yet have been discussed and rebutted by boards thanks to the hundreds of hours I have put in to do this. That includes getting proposals for some of the issues raised in these studies. The advantage of physical surveys and obtaining proposals is they provide real substance to the issues of replacement costs, in real time.  This work was done with the participation of management which is the proper way to do this.

I've also done solid work on methods to alleviate possible concerns about some possible infrastructure issues 30 to 40 years hence. I've discussed this with management and presented it to the boards since 2013 not once, but annually.

We've shifted from a reactive approach to water main problems to a preventative maintenance position. We have replaced our "minefield" Lakecliffe Blvd with a solid, properly engineered and installed road. We are way, way ahead of the curve at this point, I've personally reinvigorated the maintenance of this HOA and we are doing a damn better job than the boards of 1990-2008 did.

Yet I again find myself under personal attack, and this time it is from within the board. Some old dogs cannot and will not learn new tricks, I guess, except undermining ones.

It is ironic. I'm the one who puts in the hundreds of hours in this HOA to do the work which ultimately defends the owners. I have no personal agenda, I do solid research and yet I am the one attacked.  It reminds me of that old expression "No good deed goes unpunished."

Fortunately, I don't have to live here. I can sell or rent my unit at any time. In other words, I don't have to spend all of that time dealing with this bullshit. I do really have better things to do and I can provide my services where they will really make a difference. I have learned the lessons of history. Too bad some have a personal agenda and will throw others, including this entire HOA "under the bus" in order to achieve it. But some will never learn from history.

I have warned owners about the pitfalls of not paying attention and participating in their HOA.


Thursday, September 18, 2008

Projects Status

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When we purchased our condo, we concocted a list of projects. With the exception of the kitchen, these were all considered to be "optional" and discretionary spending. However, building this list has kept me on task, and my spouse and I review it from time to time.

There was an inital "surge" of projects which we deemed absolutely necessary. We have budgeted funds and tackled the projects as soon as possible.

Since that time we have been saving on a monthly basis to handle these projects, as well as to build up an "emergency fund" or reserve. This is similar to what the association is doing to build up reserves for the roof and other large projects.

We have performed other maintenance, such as carpet cleaning, fixing the sliding door and screen on the patio, replacing the faucets in the sinks in both bathrooms, but these were relatively small projects that did not require work on or in walls, etc.

Here's a summary of the projects on the list and their status:
  1. Repair leaky valve in hot water heater and repair damage = completed 2001.
  2. Upgrade the kitchen = completed 2002.
  3. Install new handles on Dining Room Cabinetry = completed 2002.
  4. New wallpaper in closets, baths = completed 2002.
  5. Upgrade certain doors = completed 2002.
  6. Paint living room, hall, dining area = completed 2002.
  7. Remove loose tiles in bathrooms, repair showers = completed 2002.
  8. Upgrade spare bedroom to Library with bookcases = completed 2002.
  9. New kitchen waste disposal = completed 2003.
  10. Glider and Dining Furniture for patio = 2002m completed 2003.
  11. New Bedroom furniture, paint and decor = completed 2004.
  12. New sofa, chairs and area rug for Living Room = completed 2005.
  13. Replace HVAC Compressor = Breakdown, completed 2005.
  14. Art and decor for the living room = completed 2006.
  15. New hot water heater, new floor in utilit room = completed 2005.
  16. Newwasher and dryer = completed 2007.
  17. Replace shower valves and faucet, guest bath = completed 2008.
  18. Replace shower valves and faucet, main bath = partial, purchased parts 2008.
  19. Upgrade in-ceiling insulation - not begun.
  20. Upgrade main bath fixtures and cabinets - not begun.
  21. Upgrade furnace and HVAC - not begun.

Sunday, September 7, 2008

About our Condominium

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Our condo complex has eighty-four buildings in a beautiful landscaped setting. Each "unit" is one of four in each building, so the complex totals 336 units. The complex was built about 1978.

There are two lakes near by and some of the units back up to them. Others have views of man-made "streams". A lovely, quiet setting.

As with all condominiums, the unit owners are a more or less agreeable group. Some have difficulties distinguishing the difference between being a condominium owner and an apartment dweller. So some of the occasional requests made by management are sometimes honored but are frequently ignored.

However, we are generally pleased with the association, the management and our neighbors.

We purchased our condo in 2001, but the closing was in early 2002. At the time it was unoccupied. It was freshly painted and the carpeting had been cleaned. However, in other respects is was in poorer condition. The kitchen was a disaster. I had to convince my spouse that I could “fix” the kitchen in order to purchase the condo. Ultimately, we gutted it and started over. Prior to the purchase we had done our “due diligence” and hired an inspector. Most of the problems he uncovered were due to age. Several were repaired by the seller. However, a problem with the hot water heater escaped us. It had been off for a period of months and when the gas pilot was ignited, it developed a leak.

While doing our research prior to purchase, we of course obtained and read a copy of the by-laws of the association. We requested and obtained a copy of the balance sheet and associated financial records. We were alarmed by the state of the the cash reserves, which were only $297 per unit! I ran the financial data past my accountant without giving him my concerns and he pointed out the same issues I had. After reviewing it all, my spouse and I made a list of questions and concerns, and sent it to the management office. This resulted in a long conversation with the manager, who answered all of our questions in a manner that I believe was truthful and with professional courtesy.

In that conversation, he confirmed that the association was opposed to “special assessments”. In my eyes this was a good thing. However, due to the low reserves, one assessment had been made to unit owners to replace the garage doors. No others were planned and the association was reviewing the monthly assessment to determine how to increase this, so as to cover certain maintenance issues. It was the manager’s opinion that the assessments had been too low for a long period of time. His firm had assumed the reigns recently and he assured me that the board, which were all volunteers, were fully engaged with this process.

We discussed other pressing maintenance issues. This led to a discussion of the state of the roofs. It was apparent that within 5 to 10 years rooftops replacement would be required. As the existing shingles had been covered once with new, this would require stripping the old completely and then placing a waterproof membrane and new shingles. The design of the roof made this a complex project. I did some quick calculations and if the cost were in the range of $15,000 to $20,000 per building, the total reserves of the association were less than 1/5 of that required for this project! It would take a few years to accumulate the necessary funds in the "reserves". Fortunately, the board and the association had time on it's side.

Despite our concerns, my spouse and I decided to purchase the condo. We discussed at length the issue of the low reserves. Obviously, there were two methods for the board to address this. One method was to increase the monthly assessment for the purpose of amassing the necessary cash for the roofing project and other costs and repairs. Another method would be a special assessment levied on each unit owner. We attended a few monthly meetings and asked questions of the board. The annual meetings are held in September of each year. During those meetings the board and professional manager make presentations regarding the financial health of the association, planned projects and address concerns of the unit owners.

Generally, the annual meetings were attended by less than 25% of the unit owners, although the necessary percentages always voted. I or my spouse attended all of the annual meetings. One year I did miss a meeting because of business travel which I could not avoid. The meetings were interesting, but some of the topics that the attending unit owners brought to the attention of the board and management were "interesting" to say the least. One item on the agenda was the banning of pets! Apparently, there were complaints about noise and/or animal droppings. From my observation, most owners who pass below our kitchen window keep their animals leashed and are carry doggy-do bags. But a few do not carry such bags. Another issue was noise due to hardwood floors. The units were originally covered with wall to wall carpeting. Changes to the by-laws at the request of unit owners had expanded allowable flooring to include hardwood. However, there are different grades of sound insulation and padding, and some unit owners were experiencing problems with the installations in the units above them. The management and board promised to review this and to my knowledge the specifications were revised.

Dealing with noise is one of the issues here. These units are generally very quiet and secluded. There was a time I was barbecuing on the deck. I went in and out a few times to check the progress of dinner, each time, forcefully sliding the door behind me to keep the bugs out. I didn't realize it, but this was causing quite a racket. Upon heading outside one last time, I was surprised to see my neighbors daughter standing on the lawn, her hands on her shoulders, face screwed up and glaring at me. I said "hi" and it was only then that I figured out what the problem was! She shook her head and stormed back into her unit. After that, I was much more cautious entering and leaving the deck. However, there have been numerous times my neighbors slammed their doors and on several occasions my spouse asked me if they were having a fight downstairs. I replied "no, I don' t think so" and went about my business.

I have no solution to this unless the ambient, background noise level increases. But that solution would be worse than the problem.

We also have critters of all sorts. Many birds, squirrels, ducks, geese, etc. Some of the unit owners feed them, even though it is against the by-laws. The management brought this up at one of the annual meetings and the manager stated that as far as he was concerned, these animals were all "rats". You should have seen the horror on some of the faces in the audience. The manager went on to say that there was abundant natural food and feeding them simply increased their numbers and when they got into someone's attic they were no longer "cute and cuddly". This sounded suspiciously like some of the stuff I have heard at the forest preserve. I wonder if that's where the manager got it?

Another issue was roof repairs. The board decided on a trial modification to the roof of several units, as part of the roofing repair/replacement. They included a relocation of one of the downspouts. At present, all units have a gutter downspout which discharges into the middle of the driveway. In winter this ices and causes some problems. Well, to alleviate that, someone had the bright idea to move the downspout to the extreme end of the gutter which is not on the driveway. This, unfortunately, meant that in downpours water can collect at the entrance of the building. We had a few very upset unit owners and that is understandable. Perhaps relocation of the downspouts is not possible?

As time went on, the issue of assessments has take on more and more of the conversation at the annual meetings. I'm not surprised. The increases have been continuous, at a rate of about 6-1/2 percent per year. By September 2007 some unit owners were at a breaking point. Natural gas and electricity prices have been spiking upward and since February 2005 my gasoline costs have more than doubles. While the cost of gasoline has no direct bearing on the condominium, it does impact peoples' budgets. So we have been hit by unrelenting increases for several years. It is truly unfortunate that this association had not done better planning. We are caught between the proverbial rock and a hard place. We are not alone. I have been checking out some of the forums and blogs for some of the other condominiums in the area and there are some mighty unhappy people out there. Their complaints are about assessments for paving and the like, some of which have been for $2,000! We have been fortunate and my spouse and I were expecting annual assessment increases to cover the short falls. Nonetheless, it is beginning to hurt.

At least there have been no special assessments. Of course, the board could always resort to that. However, there is some unfairness in that approach. Paving and roofing are things that wear out over long periods of time, for example 10 to 20 years. So I today am enjoying the benefits of a roof that someone else paid for. It would make sense and be fair to assess me for the cost of a roof at a rate of 1/20 each year and for paving at a similar rate. The collected monies are then put in a special fund called a "reserve". If I sell my unit in 15 years the new owner picks up the payments where I left off. When the roof is replaced in 5 years after purchasing the unit, the funds are in place, there is no special assessment, and I enjoyed the benefits of the roof as did the owner who replaced me. Sounds fair to me!

However, if assessments are too low, then reserves are not built up at a rate sufficient to replace the roof when the time comes. Then a special assessment is necessary. Obviously, if I am a "new" unit owner and a roof is installed two years after I move in, I have been unfairly assessed to pay for the previous owner's roof.

Some of this has been explained in a cursory fashion at some of the annual meetings. But this is a delicate topic. No one wants to get into a discussion about "insufficient funds". Many of the unit owners who have attended the meetings don't seem to have the stomach for it, and the board doesn't seem to want to push bad news onto us.

So now, over a period of 6 years, our assessment has steadily increased from $204.64 per month to the current $293.51 per month. While we were not thrilled by these increases, with an average annual rate of 6.2%, they are better than paying special assessments, of which there are none. If our assessment had been increasing at the rate of inflation (about 3.5% to 4.0%) it would today be no more than $248.98. However, the board has been playing "catch up" and the amount of the reserves has increased dramatically as promised and the board has been able to begin roof replacements.

There are no special assessments on the horizon. However, the screams of some of the unit owners over the assessment increases have been quite loud. It is unfortunate that there is no free ride! I have written several letters over the years to the board in which I expressed my concerns and my preference for monthly assessment increases as opposed to special assessments. One of the problems in a complex of this type are fixed costs. We own the streets and the curbs so all street maintenance, repair, curbs and even electric lighting is born by the unit owners. Some of this infrastructure has a finite life. We have had water main failures in this complex and they too are born by the association. That's the bad news of owning the soil, the roads and everything in and around it.

Of course, the danger is that these assessment increases may not stabilize. There is no easy solution. As I expressed to the board in December of 2006, I appreciated the dilemma and I expressed the opinion that the original unit owners had been given a great gift, for which they were probably not thankful, as they were generally unaware of the precarious financial state of the reserves. That had occurred because their monthly assessments were far, far to low.

Now we have a situation where some people, who were spoiled by this "free ride" of unreasonably low assessments now believe they are being manipulated and taken advantage of!

I have owned a home and it is necessary to have savings for maintenance. Roof repairs are costly and I have replaced a roof. There are two choices. Save a monthly amount for the extra-ordinary repairs and hopefully the saved amount, or reserve, will be sufficient when the repairs are required. Alternatively, one can operate on a wing and a prayer and simply get a second mortgage when the roof repair is required, or ‘charge it’ when the furnace fails. However, condo associations are best not operated in that fashion. If they are, then owners get hit with large assessments for various repairs. Or perhaps the plan of some of these unit owners is to bail and sell the condo to some per sucker prior to the levying of such assessments?