Emotional Intelligence and HOA Boards

What's Emotional Intelligence?

"People with emotional intelligence (EQ) have many characteristics that make them great employees. They have the ability to work with different personalities. They’re empathetic. They’re diffusers and have the patience to listen to all sides when resolving an issue, whether it’s with a client or between co-workers. They want to invest the time into building relationships with clients and colleagues. They are self-aware. They are curious and want to continue learning and growing."   "Ultimately, people with EQ make for great leaders, which is why it’s important to have people with EQ in your leadership pipeline....." (Note 1)

So how does EQ show up in an individual? Here are 5 signs, according to the article:

1. They own failures.
2. They are reflective.
3. They are natural leaders.
4. They focus on the “how.”
5. They are great at resolving personnel issues.

It would seem to me that these are great traits for any board member. These traits or skills are worth developing in ourselves and in others. I would suggest they are 21st century skills.

I won't go into the details, and I would suggest the reader go to the article. Currently a subscription is not required and a link is at the end of this post.


Notes:
1. The link in "Note 2" provides the source of the quote. "How to Tell if a Potential Hire Has Emotional Intelligence" WSJ March 12, 2017, by Tom Gimbel (@TomGimbel).Mr. Gimbel is founder & CEO of LaSalle Network, a national staffing and recruiting firm headquartered in Chicago.

2.  Here is the link to the original article, which will open in a new window:
http://blogs.wsj.com/experts/2017/03/12/how-to-tell-if-a-potential-hire-has-emotional-intelligence/