Updated Surplus Numbers

Updated Surplus Numbers
Updated Surplus Numbers: Actual surplus 2018 per audit was $85,163.
Boards 2011-2018 implemented policies and procedures with specific goals:
stabilize owner fees, achieve maintenance objectives and achieve annual budget surpluses.
Any surplus was retained by the association.
The board elected in fall 2018 decided to increase owner fees, even in view of a large potential surplus

Average fees prior to 2019

Average fees prior to 2019
Average fees per owner prior to 2019:
RED indicates the consequences had boards continued the fee policies prior to 2010,
BLUE indicates actual fees. These moderated when better policies and financial controls were put in place by boards

Better budgeting could have resulted in lower fees

Better budgeting could have resulted in lower fees
Better budgeting could have resulted in lower fees:
RED line = actual fees enacted by boards,
BLUE line = alternate, fees, ultimately lower with same association income lower had
boards used better financial controls and focused on long term fee stability

Tuesday, October 12, 2021

Yet Another Annual Budget Q&A

0 comments

 


Good O&M budgets, maintenance and controls can avoid deficits and may
create annual surpluses, even

when delinquencies (Note 4) and foreclosures were present.
I left the board prior to the creation of the 2019 budget.
That board was aware of a surplus in yellow, but the board made a fee increase. 
Note: to determine actual surpluses requires an audit.

Bookmark and Share

Republished 10/12-15/2021 Added charts, added topics, fee table, additional facts.

It's that time for a new association budget.  I've posted many times here about budgets, the process to prepare them and a few issues that I faced on the board. My posts have included some things to be considered when constructing budgets.  

I talked until I was blue in the face to educate boards 2011-2018.  I created lots of spread sheets. A few of the earlier charts shared with owners and boards are included here.

I post this as an aid to avoid the mistakes of the past. (Note 8, 9).

What is the Budget Meeting?

The budget meeting is an annual event, usually held in October. During the meeting the entire board determines the budget for the following year. The board sets the fees required to achieve that budget. The fees may increase, decrease or remain the same. 

The meeting is of only about 2 or 3 hours duration. It is open to owner observation. It is the culmination of work by management and other board members. 

In fact, I spent hundreds of hours each year on budgeting and related tasks. Those tasks included the hours required in preparing and reviewing reserve studies, supplemental spread sheets and reports.  

The actual budget meeting was a formal meeting was a review of the budget requirements and a discussion of how to deal with the costs anticipated to occur in the following year. It was a business meeting and should be conducted as one.  

Personal agendas and emotions including fear should be checked at the door by board members. It should be replaced by their fiduciary responsibilities and simple business sense. For some on the board constructing budgets is like an  Olympics for which they are ill-prepared. God help the owners who elect boards based upon the pap in the Candidates Form.  But then, owners do get the board that they elected. And they get the results, the maintenance (or lack thereof) and the fees. 

How to avoid emotions? Run the numbers and prepare the spreadsheets. However,  not all board members are swayed by facts. 

About special assessments.  If special assessments were required, that determination would have been made prior to the budget meeting.  However, some board members would dangle that specter during the budget meetings. I concluded that was a manipulative ploy using fear to run an agenda and promote fee increases.  I prefer working with the numbers; that’s what fiduciaries should do. 

I've included a table of fees (Note 6 ). Earlier fees and some of the budget discussions failed to distinguish the requirements of the O&M budget and those of the Replacement Fund.  

Separating the Budgets

One of the things I did was to separate the amounts and percentages of fee changes into two categories: Replacement Fund and Operations & Maintenance Budgets.  I tracked the amounts and percentage of each of these categories independently. That is how I know the dollar amount and the percentage of the budget allocated to the Replacement Fund.  I may publish that here in a future post. Boards were provided with the amounts each year and decided what they were to be via the budgeting process. Each board member could have run their own numbers each and every year.  I did give my charts, etc. to the board  and while on the board I did discuss this thoroughly and completely with the entire board. 

On a positive note, a portion of higher O&M fees may have flowed into reserves if there was a surplus. How is that? Read on. I have an opinion that boards did flush owner fees by avoiding such things as stream maintenance, which resulted in larger water usage. Yes, that water did eventually find its way under buildings and to the water table.  I say it contributed to some expensive maintenance problems. It was addressed as the roofing project wound down.

Prior to October 2010 boards failed  to distinguish  between the requirements of the O&M budgets, and the Replacement Fund, and provide owners with that information as percentages of the budget.  Emphasis was on budget increase percentages to fees.  This is why, in 2006 owners began to clamor for more transparency. A previous lack of formal reserve studies blindsided a new board in 2009. 

I made it a point, commencing with a board position in September 2010 to provide transparency. 


Annual Fees Including Replacement Fund and O&M Budgets

Budgeting is a normal exercise in business. 

Good budgeting is not an easy task. By "good" I mean accurate budgets that avoid excessive surpluses and deficits. Constructing good budgets requires a lot of background work. It required many, many hours of my time each year.

It is true that boards will attempt to avoid deficits.  So shouldn't they also track surpluses? In fact, I've observed an emphasis about avoiding budget shortfalls. I think this emphasis can be traced to the problems of early budgets at BLMH. Fees gyrated wildly, and then the board began accumulating funds for large projects.  In fact, for a time reserves were underfunded. My accountant flagged that when I considered a purchase in 2001. 

The real purpose of budgeting

I say, Budgeting is based upon fact and is a means to manage the fees extracted from owners.  It is a creative exercise which has factual and philosophical underpinnings. It may be distorted by the emotions or positions of some board members. Those board members, if fearful of a special assessment, are easily manipulated by others.  Those board members, if disdainful of owners, may be inclined to favor higher fees than required by the facts.

"Do you want to avoid a special assessment? Then vote for my 5% increase. " 

Those in fear on the board are are so easily manipulated, and they have been. Owners deserve better but pretend they are living in a apartment, and expect others to protect their financial interests in the HOA, because those on the board are elected volunteers.

Some board members view it as an exercise of "Good versus bad" or "Right versus wrong" and some see it as a means solely to avoid special assessments.

In this post I'll merely summarize and provide a few notes, including a table of annual fee increases.  This post includes a review of methods, surpluses and what to do if there are deficits and O&M expenses exceed fees collected.

In fact, the budget process at BLMH has improved significantly since 2010.  So much so that in recent years even with modest fee increases annual surpluses were created. What happens to those surpluses? Read on.  

Why a Budget?

The Illinois Condominium Act requires that HOA boards prepare an annual budget, submit it to owners for comment, and in consideration of such comments the board votes to approve or alter the budget. 

The budget is essential to maintain the association and pay the day to day bills. It also includes a Replacement Fund for reserves to address longer term infrastructure repairs. 

The two aspects of the budget are the Operations and Maintenance (O&M), and the Replacement Fund.

In fact, the board has quite a lot of latitude, but for some it is ithe eqivelant of the Olymics when contructing a budget. An Olympics for which they are unprepared. 

Operating costs from previous years history are an aid for construction the O&M portion. There are those who resist this, and prefer to avoid the history of the association. Matching their years on the board to the budgets and the reserves accumulated may indicate why.

There are reasons and then there is "Why".

 Professionally prepared, independent Reserve Studies are essential to the Replacement Fund portion. However, these are only guides. The board makes all of the decisions, as fiduciaries and are to operate in the best interests of the owners.

Under all circumstances, boards must be mindful of the financial capacity of the owners. The Illinois Condominium Act (ILCA) stipulated that in the preparation of budgets the board must consider "the financial impact on unit owners, and the market value of the condominium units, of any assessment increase needed to fund reserves."  (Note 1). This was a serious budget consideration by the boards of 2010-2018.

I want to note that Reserves Studies may provide a a worst case scenario which are unrealistic. Some board member will use that to promote their personal agenda. Boards must set priorities and construct budgets in such as manner as to be in the best interests of the owners.  That was my guiding light. Boards 2010-2018 did strive to operate the association within the budgets.

A failure to do so will spend more money than necessary, requiring higher fees. This cycle will continue indefinitely unless checked by the board.  At BLMH committees and management have provided input to the advisors who prepared the reserve studies 2010-2015.  I was a member of these committees. The committee prepared and  submitted detailed reports to boards for the budgets prepared in 2010-2017.  Other committee members have included the treasurer and the maintenance director. (Note 2). 

I want to point out that while I was on the board some board members argued in favor of using "The  worst case scenario" when constructing budgets. I did not agree to that approach. It is the board's responsibility to avoid such a scenario and if such a situation does occur, deal with it in such a manner that does not penalize the owners. Each year I as a board member pointed to the ILCA statement above, and to  others, as guidance for the board.

One board member rebuffed me with this statement about owners: "We should not cater to the lowest common denominator."  I don't recall ever seeing that position on a Candidate's form leading up to any election.

In fact, boards should do their utmost to design a good budget.  However, I need to add "Good for whom?" because I served with board members who placed the owners at the lowest tier.

I was on the board from October 2010 to October 2018. I was involved in constructing 9 annual budgets.  The annual fees over that period increased $512 per owner (average annual), or about $51 per year. The Replacement Fund contribution during that period, excluding surpluses, was almost $4,000,000.   

There were heated debates and it was because of a group led one board member who continuously argue ford even larger fee increases.  I asked  "Why?" I led the group arguing for modest fee increases, using fact based analysis. Because of my position I and two other board members experienced personal attacks by one board member.  There were times it was facts, including numbers, documentation and historical data versus a belief system.   

It is important to realize there are actually two budgets which are ultimately combined

The annual budget includes money to pay for next year’s annual expenses, that's the Operations & Maintenance (O&M) budget.  There is also money for funding the Replacement Fund (Reserves).  These are separate and distinct.

These are to be discussed separately by the board when constructing the annual budget.  The annual needs are then combined into a single budget.

Surpluses may be generated when the actual O&M expenses in a year are less than the budgeted amount.  These surpluses should be recognized.  If large surpluses are generated and are ignored by a board when making future budgets, then those boards are, in fact, levying a stealth, higher fee to the owners. I became aware that some earlier boards didn't know such surpluses may exist. It was really about flying by the seat of one's pants.  

I can state categorically that BLMH has had board members who refuse to acknowledge the existence of surpluses when constructing the budget.  Their mantra is “There is never enough money”.  I have a different perspective. I say “Boards will spend every dollar levied on owners.”  In other words, owners should be mindful. and provide proper oversight the the board.  

For the 2019 budget the fees extracted from owners were increased by the board, even with the facts of a large surplus, noted in the beginning of this post. I objected formally via email. My spreadsheets and supporting documents were ignored and the entire board voted for a fee increase.  I must ask and I did, "What is the factual basis for a fee increase?" I did not receive a meaningful response. Most CYA responses by management are "I have forwarded this to the board". LOL. But I cannot fault management because it is the board that made the decision.  I can fault a board, which hides behind management.

All sources of Income need to be considered

The budget includes projected income. That income assumes that all owners will pay their fees and that all fees will be collected. In the short-term, the owners may be in arrears by $30,000, or more. That was included in the Newsletter to owners In December 2008. The new board, after my departure has not provided his information to owners, and when asked during the September 20121 board meeting they stammered and stonewalled. 

In fact, some fees owed the association may never be collected.  There is a contra account for that.  This is an amount subtracted from income to account for fees that may not be collected and will be “bad debt” which is uncollectible debt for the association.

Other sources of revenue include legal fees collected and fines.  Of course, an association should not levy fines as a means to generate revenue. Fines are a means to obtain rules compliance from owners. I've listened to one board member during a budget meeting who bragged about the amount of fines collected, as if it were a wonderful accomplishment.

The contra account is useful when determining if surpluses or shortfalls occur in a yearly budget.

Budgeting is an educated guessing game, with really serious consequences for owners

One thing to understand is that budgets are based upon projections. One part, the Operations & Maintenance budget, has short term implications. Problems that occur in one year can be corrected, improvements made and addressed in the next year. However, costs are always changing. There may be utility price increases and so on.

Budgeting, therefor is also a learning experience. Boards should approach this rationally and keep their emotions in check. In depth, annual financial analysis beyond the framework of a budget is very helpful.  The charts in my blog, and this post, were part of hundreds of spreadsheets I created and provided to the owners and the board to provide better insights, better forecasts and most importantly, better budgets

Were the O&M budgets while I was on the board, better budgets? Well, I was able to document consistent and sometimes large surpluses.  But to achieve this required a step change of improvements in maintenance. Better O&M controls contributed to better budgets and that was ultimately translated into lower fee increases for owners. 

The Replacement Fund portion of the budget, which funds reserves, is a much longer term exercise. The reserves studies I participated in were a 40 year projection into the future. Boards should be mindful that this year’s budget may have long term implications. On the other hand, because reserves are long term financial buckets, they can have less influence on overall annual budgets.  At BLMH when I tendered a bid to purchase my unit in 2001 the replacement funds were about 14.5% of the annual budget. From 2015-2017 during the period I was on the board the replacement funds peaked at nearly 36% of the budget.

Avoiding Smoke and Mirrors

As an example, I provide this. Once I achieved a seat on the board and began analyzing past budgets, interviewing contractors and management, etc. I discovered that one of the techniques used by boards prior to 2009 was to roll maintenance hours which exceeded the budgeted allotment into the next year.

That kicked the can down the road, and hamstrung any board that followed.  The budgets were apparently sometimes balanced this way.  It worked, I guess.  However, fees from 2001 to 2009 increased nevertheless by large annual amounts.  Postponed maintenance and deficient reserves can overwhelm any budget.

How much latitude does the board have in constructing the budget? (Note 9)

Management prepares a template of the O&M budget which includes the previous year's data, the current year's data as of September 30, and a projection to year end. As a board member I did a lot of supplemental research each year including determining Utility cost increases, reviewing contract dates and so on. This was appended to management's budget spreadsheet and became an important part of the board's budget decision making process.

I suggested adding a contra account item to recognize uncollectible fees.  Management can explain that to the board. The president at the time, a CPA, agreed and after board discussion it was added.  The boards of 2019-2020 zeroed the amount, even though the balance sheet indicated that contra amounts do exist.  Is this important?  It's only a few thousand dollars, but $4,000 is about $12 per owner.  

These small things add up.  

One of the things I began doing was tracking surpluses so they could become part of the annual budget discussions.  The chart above provides an indication of the magnitude of some of these.  

In constructing a budget it is essential to establish a baseline.  That is, determine as accurately as possible the expenditures for the coming year.  This included O&M  and adjustments to the replacement fund in recognition of current and identified circumstances.

Past reserve studies have included things that did not occur and were averted by boards that chose a different approach. In doing so, special assessments, fees increase of 10% and so on were averted. 

Does the budget include estimates?

Yes it does. For example, the water used by the association is a variable. Each utility closet for 4-units includes 5 water meters. One of these is for the association use, including outside spigots. The water will be used to replenish streams and for watering replacement grass, sod, shrubs and trees. It is not possible to predict how much water will be used next year. Water rates need to be adjusted if the city anticipates an increase in the following year.

Electricity for outside lighting, the hallways and the garage interiors is based upon the previous year's billing and rates.  I investigated potential rate hikes each year.  The electricity consumption also was based upon a prohibition of using common area outlets (garages) for electric cars and other unusual usage.

Snow removal is via contract.  However that contract anticipates a certain amount of snow and ice. If there is unusual snowfall in the next year, the costs will increase. Ice requires additional work on streets, driveways and building entries. Walks are not maintained or cleaned in the winter months, which is why I added large caution notices to the newsletters. A board could choose to clean those walks at significant annual expense and in so doing the association would take on additional liability for falls and injury.

Boards consider these and other estimates to construct the budget.

Annual Replacement Fund Adjustments

Contributions to the Replacement Fund may be adjusted in recognition of unusual circumstances not anticipated in the Reserve Study.  For example, the condition of trees has resulted in an additional amount each year to address this.  There is no special category in the Landscaping to address the redoing of the property entrances, or the area along the frontage at 1825-1827 Lakecliffe.  The existing category amounts may be adequate for replacement of dying shrubbery throughout the property, maintenance of shoreline, etc.

The information in the reserve studies should be a component in the board annual review of the contributions to the Replacement Fund.  However, the board has great latitude in this, as previously mentioned here.  Some boards do not conduct such reviews.

A failure to turn over the water mains to the city may require future boards to increase fees to accommodate the costs of total replacement. The current board includes several members who were briefed thoroughly by me about this when I was on the board. 

Does the budget include a surplus?

Yes, some do.  For the O&M budget 2011-2018 I advocated using the baseline, and then adding amounts to specific categories to deal with unknowns. I would prepare a modified version of Management's spreadsheet with notes and suggestions for adjustments, Some categories were increased by the board and others decreased. Note that I was never the treasurer.  I was willing to do this, I took the time and I was sufficiently capable. 

The board discussed each item and category, line by line.  Further adjustments were then made. 

At the end of the year management provided the board with the outcome.  Yes, we did accomplish surpluses in the O&M budget. Earlier boards ignored such surpluses, as did the board of 2019-2010 . Why? One should ask "What was their agenda?"  Such a position has supported higher fee increases. 

Boards do have the ability to make a one time, annual adjustment to Replacement fund contributions to deal with an O&M budget issue. Boards should work to stabilize fees and avoid wild gyrations.  In the period 

However, it would be cynical of a board to increase O&M contributions rather than properly fund the  Replacement Fund contributions for the purpose of generating an apparent surplus in any year.  Politicians are adroit at such machinations, and I have wondered about some board members: "How low can they go?" Of course, there should never be politics among board members in a HOA, but when there are elections at stake politics may triumph; getting a seat on the board shouldn't be about an ego.

Why design a budget with a surplus?

The answer lies in answering the question: "What happens if there is a surplus?", and the related question "What happens if the O&M budget falls short and actual costs exceed the budget amounts?".  

In fact, it is impossible to design a perfect budget. Any board that claims to have done so has either been incredibly lucky or manipulated facts,  

Generating a surplus is very desirable and beneficial to owners. However, a surplus should never be created artificially via higher than necessary fees. Some boards may be inclined to increase fees rather than create controls. Boards may then brag that "We balanced the budget!"  But did they do their fiduciary duty?

What if there is a budget shortfall?

If the total amount of the O&M expenditures exceed the budget, then what happens is this: money is borrowed from the Replacement Fund to make up that shortfall. If this occurs, management can determine the circumstance, but the actual amount is revealed by audit. 

This is not desirable, but does not constitute a crisis.  Some boards feel that this could necessitate a special assessment.  Not true. Nor is it a terrible event. It is undesirable and must be avoided, period.  But again, by using controls, not artificially high budgets. 

If O&M  expense exceeds the budget, or owner delinquencies impact the budget, an automatic borrowing from reserves will occur. This is automatic because bills get paid and the funds are not segregated, but via accounting means. Management information may indicate how a shortfall occurred, but the precise amount of any borrowing will be only revealed during the audit and reconciliation. It will be addressed as part of the audit.

However, these things must be monitored and controlled within the ability of the board and in consideration of the ILCA.  

At BLMH possible annual deficits may be created by the amount of fee delinquencies in any year, which is why there is a contra account in the budget. A deficit may also be created by unusual circumstance.  It is important to monitor actual costs and trends. 

If there is a budget shortfall, the audit will show the amount and determine repayment.  Of course, if a board refuses to acknowledge the contra account category by funding it, they are pretending that all fees will be collected.  This is more smoke and mirrors.

A budget surplus may create the funds to repay such borrowing with no detrimental impact to owners; i.e, no fee increases for that purpose and no long term impact on the value of reserves.

What happens if there is a surplus?

In fact, from 2011-2018 an extraordinary amount of work was put into constructing budgets that would generate an annual surplus without requiring fee increases and might create such a surplus.  Improved maintenance contributed. That was a part of the improved controls. (Note 3).

In fact, information provided by management indicated that significant surpluses were generated. However, the actual amount of the surplus may not be determined until the financial audit. A table is included at the beginning of this post.

When an O&M budget surplus occurs, there are two possibilities:

  1. The surplus may be added to the Replacement Fund, increasing the value of the reserves.
  2. The amount may be returned to owners, if allowed by the Bylaws, etc. 

In fact, to my knowledge at BLMH all surpluses have been put into the Replacement Fund and none explicitly returned to owners.

Some numbers in support of good budgets and good process:

1. Let's begin with older budgets, using the automatic fee increases:   Annual fees from 2001 to 2008, an 8-year period, increased about $1,155 per owner per year.  About $1,518,000 was collected for the Replacement Fund  (Note 4, 5). The position for increases as discussed during that period before the owners was presented this way: That smaller fee increases of 3 to 5% were better than special assessments.

Actual increases were about 7.5% each year.  So boards argued that smaller increases were better, but in fact, the boards levied larger increases than what was presented to owners as the basis of the board's position. In other words, the board promoted 3% annual fee increases but actually extracted 7.5% annual fees increases from the owners. I say, read those annual candidate's forms and be skeptical.

During that period the annual budgets were in the range $787,000 to $1,131,000, an increase of almost 44% over that period.

2. Using improved budget process methods.  The results were achieved using annual surveys of critical and expensive infrastructure, improved cost controls, improved budget models, reserve studies, improved maintenance and establishment of priorities.  All reviewed annually. 

Annual fees from 2009 to 2018, a 10-year period, with new boards,  increased about $511 per owner. About $4,007,000 was collected for the Replacement Fund (Note 5). Annual budgets were in the range $1,181,000 to $1,352,000, an increase of more than 14% over that period.

3. Looking at the a 5 year period with much improved budget processes. This was after adaption of several reserve study updates, further improved cost controls and infrastructure improvements to reduce O&M costs:

Annual fees from 2013 to 2018 collected nearly $2,055,000 for the Replacement Fund. (Note 5). Owner fees during that period increased by $92 per owner. Annual budgets were in the range $1,313,000 to $1,352,000. An increase of less than 3% over that period.

4. Detailed review of 2019-2021 is not possible because I lack sufficient data to do so.  Here are a few earlier charts. At least three of the current board members were present during these presentation.


The chart for fees indicates that fees plateaued under new boards 2008-2018



Annual Fees Including Replacement Fund and O&M Budgets

Annual Reserve Contributions - Recent Years
This does not include O&M surpluses which were also Reserve Contributions.
In other words, actual Reserve Contributions 2011-2018
were greater than depicted here.
In one 5-year period, 2014-2018 surpluses may have been as great as $439,000.
(c) N. Retzke 2016-2021



Fees have a bearing on unit prices.
Affordability is determined by Monthly Payments: Mortgage, Real Estate Taxes and HOA Fees.
In fact, from 2019-2021 unit prices increased an additional 30%.

Delinquencies stabilized (c) N. Retzke 2021

Real and Projected Fee Increases (c) N. Retzke 2021



How fees escalated at BLMH from 1978 to 2014
Had the boards used better budgeting controls, the fees in 2014 would have 
been lower, and yet the association would have collected the
 same money from the unit owners throughout that 36 year period.  


Possible fees into the future, beginning in September 2016
I provided this to the board, and to all of the owners during the 
September 2016 annual meeting.
The point of the graph was to emphasize the long term consequences
 of various annual fee increases.
In fact, the actual fee increases by the boards in the period 1999-2010 were
much larger than those in this chart.


Notes:

1. The Illinois Condominium Act includes this as part of the statute:

(765 ILCS 605/9) (from Ch. 30, par. 309)

 (c) Budget and reserves.

(2) All budgets adopted by a board of managers on or
    
after July 1, 1990 shall provide for reasonable reserves for capital expenditures and deferred maintenance for repair or replacement of the common elements. To determine the amount of reserves appropriate for an association, the board of managers shall take into consideration the following: (i) the repair and replacement cost, and the estimated useful life, of the property which the association is obligated to maintain, including but not limited to structural and mechanical components, surfaces of the buildings and common elements, and energy systems and equipment; (ii) the current and anticipated return on investment of association funds; (iii) any independent professional reserve study which the association may obtain; (iv) the financial impact on unit owners, and the market value of the condominium units, of any assessment increase needed to fund reserves; and (v) the ability of the association to obtain financing or refinancing.

2. A number of boards including 2010 and 2014-2018 did an extraordinary amount of work on Reserve Studies. In fact, 2010 was the first year such a study was prepared by an outside firm.  An extraordinary amount of work was undertaken by a board committee in the period leading up to 2017.  That committee was comprised of the president, treasurer and maintenance director. It was intended to prepare information for board discussion for the advisors, so that an update could be prepared in 2017-2018.  However, disruption of the budget meeting in fall of 2016 by a board member prevented discussion during that meeting and information was tabled until 2017.  

3. The association uses an extraordinary amount of water for the streams and for the grounds including trees, grass and other landscaping.  A lot of water was being lost in the streams, which  were in serious disrepair. One was nothing more than a muddy gulch and others had numerous large cracks. Wooden bridge and deck supports ran through the concrete and were underwater, contributing to additional water loses and maintenance. A large quantity of water was being lost. This damaged some garages and created other issues.  Stream repairs included concrete deck supports which reduced water loss. Stream and pond repairs closed most of the cracks which lost water. Replacement of a pump discharge line further reduced water loss and reduced the mud.  These things combined should decrease water consumption and that means lower utility bills. Replacing wooden supports means those unit decks will no longer fall into the streams, etc. Maintenance hours and costs should be reduced for this. 

4.  Budgetary numbers are from spreadsheets I constructed from information provided by management. Delinquencies were per financials and until 2019 the treasurer would discuss the amounts during the open session of the monthly meetings. Prior to 2019 the dollar amounts were occasionally published in the official newsletters.  All owners are given a budget sheet each year.  In the past, management also provided owners with balance sheets and the Treasurer would provide summary data during meetings and in the newsletters.  This practice was suspended by the board of 2019.  As a board member I was given monthly financial data by management, as were all board members. This included a balance sheet as well as income and expense information.  Audits are completed by an accountant, but audited information requires time to prepare and is delayed by a year or so. Getting any financial information beyond the budget which is published is very difficult.  For example, during the September annual meeting an owner asked about delinquencies and bank balances. The board could not answer the question. That is why financial information for 2019-2021 is not included here.

5.  Fee numbers per owner are simplified as the fees divided by the number of units. If fact, the fees per unit are determined by percentage ownership and not all units have the same number. That percentage was determined by the builder and is a part of the Bylaws and Declarations of the HOA.  If all ownership was uniform, each owner's fees would be 1/336 or 0.2976190476190476% of the total of fees levied each year.

6.  A table of fee increases, by year. Note that budgets and fees are determined by the board during a budget meeting held normally in October. In other words, the budget for 2019 was determine by the board elected in September 2018. I included some notes. For example, a reserve study in 2010 impacted the budget and fees of 2011. I departed the board as of September 28, 2018. Owners are allowed to comment on budgets prior to formal vote and passage by the board: 

Year  and Percent Fee Change 

1978 +35.0
1979 +22.0
1980 +26.0
1981 +25.0
1982 -12.0
1983 0.0
1984 +10.0
1985 0.0
1986 0.0
1987 +5.0
1988 0.0
1989 +12.0
1990 +5.0
1991   0.0
1992   0.0
1993 +6.0
1994 +3.0
1995 +4.0
1996 +5.0
1997 +3.0
1998 +3.0
1999 +11.0
2000 +11.0
2001 +9.0
2002 +6.0
2003 +7.9
2004 +6.5
2005 +5.8
2006 +5.4
2007 +6.0
2008 +5.5
2009 +5.1 (New board September, new 2010 budget)
2010   0.0  (I joined the board September 2010, after completion of reserve study)
2011 +7.0 (First reserve study used to determine; study flawed)
2012 +3.0 (Subsequent reserve study used)
2013 +2.0
2014 +1.0
2015 -2.0 (Updated reserve study)
2016 +1.5
2017 +1.5
2018  0.0 (my last year on the board)

7. Here is a link to more than 40 earlier posts.  

Click for link to: Budgeting Posts

8, This process would be so much easier if board members checked their personal agendas and baggage at the door. To take their personal agenda further, at least one board member has threatened management with dismissal if they didn't comply.  How do I know that?  Because that board member bragged to me about their power to do so. 

I have not posted most of the melodrama or animosity I had to endure while preparing budgets and on the board. I am not a therapist nor am I a financial counselor. As a board member I was not required to assess the source of the fear of board members when they were confronted with the discussion or possibility of  special assessments. At times some board members stated that if a specific fee increase did not occur, then special assessments would occur. In fact, I say the best way to avoid special assessments is proper, but not excessive, maintenance and proper budgets which include adequate reserves.  To do this means good reserve studies properly updated.  Yet, the first formal study completed by an outside firm did not occur until 2010. Some boards made this process far more difficult than it should have been. 

9. According to the Bylaws, the board can enact fee increases up to 15% with no need to listen to or accept any owner input or comment. The bylaws state "If an adopted budget requires assessment against the Unit Owners in any fiscal or calendar year exceeding one hundred fifteen percent (115%) of the assessments for the preceding year the Board of Managers, upon written petition of Unit Owners with twenty percent (20%) of the votes of the Association filed within fourteen (14) days of the Board action, shall call a meeting of the Unit Owners within thirty (30) days of the date of filing of the petition to consider the budget. 

10. The over zealous scheduler published an incomplete version.  This was updated and re-published at 3:00am 10/12/2021

(c) N. Retzke 2021




Monday, October 11, 2021

Another Annual Budget - Q&A

0 comments

 


Good O&M budgets, maintenance and controls can avoid deficits and may
create annual surpluses, even

when delinquencies (Note 4) and foreclosures were present.
I left the board prior to the creation of the 2019 budget.
That board was aware of a surplus in yellow, but the board made a fee increase. 
Note: to determine actual surpluses requires an audit.

Bookmark and Share

Republished 10/12/2021

It's that time for a new association budget.  I've posted many times here about budgets, the process to prepare them and a few issues that I faced on the board. My posts have included some things to be considered when constructing budgets.  

I talked until I was blue in the face to educate boards 2011-2018.  I created lots of spread sheets. A few of the earlier charts shared with owners and boards are included here.

I post this as an aid to avoid the mistakes of the past. (Note 8, 9).

About special assessments.  That is a fear tactic sometimes employed to manipulate compliant board members, and may be used to justify fee increases.  I prefer working with the numbers; that’s what fiduciaries should do. 

I do think that owners were manipulated by some boards and paid higher fees for no justifiable purpose. However, with inadequate reserves and some very costly projects on the horizon boards were relentless in raising fees and deferring needed maintenance. I've included a table of fees (Note 6 ). Earlier fees and some of the budget discussions failed to distinguish the requirements of the O&M budget and those of reserves.  

One of the things I did was to separate the amounts and percentages of fee changes into two categories: Replacement Fund and Operations & Maintenance Budgets.  I tracked the amounts and percentage of each of these categories independently. That is how I know the dollar amount and the percentage of the budget allocated to the Replacement Fund.  I may publish that here in a future post. Boards were provided with the amounts each year and decided what they were to be via the budgeting process. Each board member could have run their own numbers each and every year.  I did give my charts, etc. to the board  and while on the board I did discuss this thoroughly and completely with the entire board. 

On a positive note, a portion of higher O&M fees may have flowed into reserves if there was a surplus. How is that? Read on. I have an opinion that boards did flush owner fees by avoiding such things as stream maintenance, which resulted in larger water usage. Yes, that water did eventually find its way under buildings and to the water table.  I say it contributed to some expensive maintenance problems. It was addressed as the roofing project wound down.

Budgeting is a normal exercise in business. Good budgeting is not an easy task. By "good" I mean accurate budgets that avoid excessive surpluses and deficits. However it is true that boards will attempt to avoid deficits.  So shouldn't they also track surpluses? In fact, I've observed an emphasis about avoiding budget shortfalls. I think this emphasis can be traced to the problems of early budgets at BLMH. Fees gyrated wildly, and then the board began accumulating funds for large projects.  In fact, for a time reserves were underfunded. My accountant flagged that when I considered a purchase in 2001. 

Personal agendas and emotions including fear should be checked at the door by board members. It should be replaced by their fiduciary responsibilities and simple business sense. For some on the board constructing budgets is like an  Olympics for which they are ill-prepared.. God help the owners who elect those boards based upon the pap in their Candidates Form.  But then, owners do get the board that they elected. And they get the results, the maintenance (or lack thereof) and the fees. 

Prior to October 2010 boards failed  to distinguish  between the requirements of the O&M budgets, and the Replacement Fund, and provide owners with that information. Instead, the boards manipulated the owners and increased fees in justification for undisclosed short comings.  This is why, in 2006 owners began to clamor for more transparency. A lack of formal reserve studies blindsided a new board in 2009. 

I made it a point, commencing with a board position in September 2010 to provide such transparency. 

How to avoid emotions? Run the numbers and prepare the spreadsheets. However,  not all board members are swayed by facts. 

The real purpose of budgeting

I say, Budgeting is based upon fact and is a means to manage the fees extracted from owners.  It is a creative exercise which has factual and philosophical underpinnings. It may be distorted by the emotions or positions of some board members. Those board members, if fearful of a special assessment, are easily manipulated by others.  Those board members, if disdainful of owners, may be inclined to favor higher fees than required by the facts.

"Do you want to avoid a special assessment? Then vote for my 5% increase. " 

Those in fear on the board are are so easily manipulated, and they have been. Owners deserve better but pretend they are living in a apartment, and expect others to protect their financial interests in the HOA, because those on the board are elected volunteers.

Some board members view it as an exercise of "Good versus bad" or "Right versus wrong" and some see it as a means solely to avoid special assessments.

In this post I'll merely summarize and provide a few notes, including a table of annual fee increases.  This post includes a review of methods, surpluses and what to do if there are deficits and O&M expenses exceed fees collected.

In fact, the budget process at BLMH has improved significantly since 2010.  So much so that in recent years even with modest fee increases annual surpluses were created. What happens to those surpluses? Read on.  

Why a Budget?

The Illinois Condominium Act requires that HOA boards prepare an annual budget, submit it to owners for comment, and in consideration of such comments the board votes to approve or alter the budget. 

The budget is essential to maintain the association and pay the day to day bills. It also includes a Replacement Fund for reserves to address longer term infrastructure repairs. 

The two aspects of the budget are the Operations and Maintenance (O&M), and the Replacement Fund.

In fact, the board has quite a lot of latitude, but for some it is ithe eqivelant of the Olymics when contructing a budget. An Olympics for which they are unprepared. 

Operating costs from previous years history are an aid for construction the O&M portion. There are those who resist this, and prefer to avoid the history of the association. Matching their years on the board to the budgets and the reserves accumulated may indicate why.

There are reasons and then there is "Why".

 Professionally prepared, independent Reserve Studies are essential to the Replacement Fund portion. However, these are only guides. The board makes all of the decisions, as fiduciaries and are to operate in the best interests of the owners.

Under all circumstances, boards must be mindful of the financial capacity of the owners. The Illinois Condominium Act (ILCA) stipulated that in the preparation of budgets the board must consider "the financial impact on unit owners, and the market value of the condominium units, of any assessment increase needed to fund reserves."  (Note 1). This was a serious budget consideration by the boards of 2010-2018.

I want to note that Reserves Studies may provide a a worst case scenario which are unrealistic. Some board member will use that to promote their personal agenda. Boards must set priorities and construct budgets in such as manner as to be in the best interests of the owners.  That was my guiding light. Boards 2010-2018 did strive to operate the association within the budgets.

A failure to do so will spend more money than necessary, requiring higher fees. This cycle will continue indefinitely unless checked by the board.  At BLMH committees and management have provided input to the advisors who prepared the reserve studies 2010-2015.  I was a member of these committees. The committee prepared and  submitted detailed reports to boards for the budgets prepared in 2010-2017.  Other committee members have included the treasurer and the maintenance director. (Note 2). 

I want to point out that while I was on the board some board members argued in favor of using "The  worst case scenario" when constructing budgets. I did not agree to that approach. It is the board's responsibility to avoid such a scenario and if such a situation does occur, deal with it in such a manner that does not penalize the owners. Each year I as a board member I pointed to the ILCA statement above, and to  others, as guidance for the board.

One board member rebuffed me with this statement about owners: "We should not cater to the lowest common denominator."  I don't recall ever seeing that position on a Candidate's form leading up to any election.

In fact, boards should do their utmost to design a good budget.  However, I need to add "Good for whom?" because I served with board members who placed the owners at the lowest tier.

I was on the board from October 2010 to October 2018. I was involved in constructing 9 annual budgets.  The annual fees over that period increased $512 per owner (average annual), or about $51 per year. The Replacement Fund contribution during that period, excluding surpluses, was almost $4,000,000.   

There were heated debates and it was a group led one board member to argue for even larger fee increases.  I asked  "Why?" I led the group arguing for modest fee increases,using fact based analysis. Because of my position I and two other board members experienced personal attacks by one board member.  There were times it was numbers, documentation and historical data versus a belief system.   

It is important to realize there are actually two budgets which are ultimately combined

The annual budget includes money to pay for next year’s annual expenses, that's the Operations & Maintenance (O&M) budget.  There is also money for funding the Replacement Fund (Reserves).  These are separate and distinct.

These are to be discussed separately by the board when constructing the annual budget.  The annual needs are then combined into a single budget.

Surpluses may be generated when the actual O&M expenses in a year are less than the budgeted amount.  These surpluses should be recognized.  If large surpluses are generated and are ignored by a board when making future budgets, then those boards are, in fact, levying a stealth, higher fee to the owners. I became aware that some earlier boards didn't know such surpluses may exist. It was really about flying by the seat of one's pants.  

I can state categorically that BLMH has had board members that refuse to acknowledge the existence of surpluses when constructing the budget.  The mantra is “There is never enough money”.  I have a different perspective. I say “Boards will spend every dollar levied on owners.”  In other words, owners should be mindful. and provide proper oversight the the board.  

For the 2019 budget the fees extracted from owners were increased by the board, even with the facts of a large surplus, noted in the beginning of this post. I objected formally via email. My spreadsheets and supporting documents were ignored and the entire board voted for a fee increase.  I must ask and I did, "What is the factual basis for a fee increase?" I did not receive a meaningful response. Most CYA responses by management are "I have forwarded this to the board". LOL.

All sources of Income need to be considered

The budget includes projected income. That income assumes that all owners will pay their fees and that all fees will be collected. In the short-term, owners may be in arrears by $30,000, or more. That was included in the Newsletter to owners In December 2008. The new board, after my departure has not provided his information to owners, and when asked during the September 20121 board meeting the stammered and stonewalled. 

That may not be true.  Some fees owed the association may never be collected.  There is a contra account for that.  This is an amount subtracted from income to account for fees that may not be collected in the following year and will be “bad debt” which is uncollectible debt for the association.

Other sources of revenue include legal fees collected and fines.  Of course, an association should not levy fines as a means to generate revenue. Fines are a means to obtain rules compliance from owners.

The contra account is useful when determining if surpluses or shortfalls occur in a yearly budget.

Budgeting is  an educated guessing game, with really serious consequences for owners

One thing to understand is that budgets are based upon projections. One part, the Operations & Maintenance budget, has short term implications. Problems that occur in one year can be corrected, improvements made and addressed in the next year. However, costs are always changing. There may be utility price increases and so on.

Budgeting, therefor is also a learning experience. Boards should approach this rationally and keep their emotions in check. In depth, annual financial analysis beyond the framework of a budget is very helpful.  The charts in my blog, and this post, were part of hundreds of spreadsheets I created and provided to the owners and the board to provide better insights, better forecasts and most importantly, better budgets

Were the O&M budgets while I was on the board, better budgets? Well, I was able to document consistent and sometimes large surpluses.  But to achieve this required a step change of improvements in maintenance. Better O&M controls contributed to better budgets and that was ultimately translated into lower fee increases for owners. 

The Replacement Fund portion of the budget, which funds reserves, is a much longer term exercise. The reserves studies I participated in had a 40 year projection into the future. Boards should be mindful that this year’s budget may have long term implications. On the other hand, because reserves are long term financial buckets, they can have less influence on overall annual budgets.  At BLMH when I tendered a bid to purchase my unit in 2001 the replacement funds were about 14.5% of the annual budget. From 2015-2017 during the period I was on the board the replacement funds peaked at nearly 36% of the budget.

Avoiding Smoke and Mirrors

As an example, I provide this. Once I achieved a seat on the board and began analyzing past budgets, interviewing contractors and management, etc. I discovered that one of the techniques used by boards prior to 2009 was to roll maintenance hours which exceeded the budgeted allotment into the next year.

That kicked the can down the road, and hamstrung any board that followed.  The budgets were apparently sometimes balanced this way.  It worked, I guess.  However, fees from 2001 to 2009 increased nevertheless by large annual amounts.  Postponed maintenance and building reserves can overwhelm any budget.

How much latitude does the board have in constructing the budget?

Management prepares a template of the O&M budget which includes the previous year's data, the current year's data as of September 30, and a projection to year end. As a board member I did a lot of supplemental research each year including determining Utility cost increases, reviewing contract dates and so on. This was appended to management's budget spreadsheet and became an important part of the board's budget decision making process.

I suggested adding a contra account item to recognize uncollectible fees.  Management can explain that to the board. The president at the time, a CPA, agreed and after board discussion it was added.  The boards of 2019-2020 zeroed the amount, even though the balance sheet indicated that contra amounts do exist.  Is this important?  It's only a few thousand dollars, but $4,000 is about $12 per owner.  

These small things add up.  

One of the things I began doing was tracking surpluses so they could become part of the annual budget discussions.  The chart above provides an indication of the magnitude of some of these.  

In constructing a budget it is essential to establish a baseline.  That is, determine as accurately as possible the expenditures for the coming year.  This included O&M  and adjustments to the replacement fund in recognition of current and identified circumstances.

Past reserve studies have included things that did not occur and were averted by boards that chose a different approach. In doing so, special assessments, fees increase of 10% and so on were averted. 

Does the budget include estimates?

Yes it does. For example, the water used by the association is a variable. Each utility closet for 4-units includes 5 water meters. One of these is for the association use, including outside spigots. The water will be used to replenish streams and for watering replacement grass, sod, shrubs and trees. It is not possible to predict how much water will be used next year. Water rates need to be adjusted if the city anticipates an increase in the following year.

Electricity for outside lighting, the hallways and the garage interiors is based upon the previous year's billing and rates.  I investigated potential rate hikes each year.  The electricity consumption also was based upon a prohibition of using common area outlets (garages) for electric cars and other unusual usage.

Snow removal is via contract.  However that contract anticipates a certain amount of snow and ice. If there is unusual snowfall in the next year, the costs will increase. Ice requires additional work on streets, driveways and building entries. Walks are not maintained or cleaned in the winter months, which is why I added large caution notices to the newsletters. A board could choose to clean those walks at significant annual expense and in so doing the association would take on additional liability for falls and injury.

Boards consider these and other estimates to construct the budget.

Annual Replacement Fund Adjustments

Contributions to the Replacement Fund may be adjusted in recognition of unusual circumstances not anticipated in the Reserve Study.  For example, the condition of trees has resulted in an additional amount each year to address this.  There is no special category in the Landscaping to address the redoing of the property entrances, or the area along the frontage at 1825-1827 Lakecliffe.  The existing category amounts may be adequate for replacement of dying shrubbery throughout the property, maintenance of shoreline, etc.

The information in the reserve studies is a component in the board annual review of the contributions to the Replacement Fund.  However, the board has great latitude in this, as previously mentioned here.  Some boards do not conduct such reviews.

A failure to turn over the water mains to the city may require future boards to increase fees to accommodate the costs of total replacement. The current board includes several members who were briefed thoroughly by me about this when I was on the board. 

Does the budget include a surplus?

Yes, some do.  For the O&M budget 2011-2018 I advocated using the baseline, and then adding amounts to specific categories to deal with unknowns. I would prepare a modified version of Management's spreadsheet with notes and suggestions for adjustments, Some categories were increased by the board and others decreased. Note that I was never the treasurer.  I was willing to do this, I took the time and I was sufficiently capable. 

The board discussed each item and category, line by line.  Further adjustments were then made. 

At the end of the year management provided the board with the outcome.  Yes, we did accomplish surpluses in the O&M budget. Earlier boards ignored such surpluses, as did the board of 2019-2010 . Why? One should ask "What was their agenda?"  Such a position has supported higher fee increases. 

Boards do have the ability to make a one time adjustment to Replacement fund contributions to deal with an O&M budget issue. Boards should work to stabilize fees and avoid wild gyrations.  In the period 

However, it would be cynical of a board to increase O&M contributions rather than properly fund the  Replacement Fund contributions for the purpose of generating an apparent surplus in any year.  Politicians are adroit at such machinations.

Why design a budget with a surplus?

The answer lies in what happens if there is a surplus, and what happens if the O&M budget falls short and actual costs exceed the budget amounts.  In fact, it is impossible to design a perfect budget. 

Generating a surplus is very desirable and beneficial to owners. However, a surplus should never be created artificially via higher than necessary fees. Some boards may be inclined to increase fees rather than create controls. Boards may then brag that "We balanced the budget!"  But did they do their fiduciary duty?

What if there is a budget shortfall?

If the total amount of the O&M expenditures exceed the budget, then what happens is money is borrowed from the Replacement Fund to make up that shortfall. If this occurs, management can determine the circumstance, but the actual amount is revealed by audit. 

This is not desirable, but does not constitute a crisis.  Some boards feel that this could necessitate a special assessment.  Not true. Nor is it a terrible event. It is undesirable and must be avoided.  But again, by using controls, not artificially high budgets. 

If O&M  expense exceeds the budget, or owner delinquencies impact the budget a borrowing from reserves will occur. This is automatic because bills get paid. Management information may indicate how a shortfall occurred, but the precise amount of any borrowing will be revealed during the audit and reconciliation. 

However, these things must be monitored and controlled within the ability of the board and in consideration of the ILCA.  

At BLMH possible annual deficits may be created by the amount of fee delinquencies in any year, which is why there is a contra account in the budget. A deficit may also be created by unusual circumstance.  It is important to monitor actual costs and trends. 

If there is a budget shortfall, the audit will show the amount and determine repayment.  

A budget surplus may create the funds to repay such borrowing with no detrimental impact to owners; i.e, no fee increases for that purpose and no long term impact on the value of reserves.

What happens if there is a surplus?

In fact, from 2011-2018 an extraordinary amount of work was put into constructing budgets that would generate an annual surplus without requiring fee increases and might create such a surplus.  Improved maintenance contributed. That was a part of the improved controls. (Note 3).

In fact, information provided by management indicated that significant surpluses were generated. However, the actual amount of the surplus may not be determined until the financial audit. A table is included above.

When an O&M budget surplus occurs, there are two possibilities:

  1. The surplus may be added to the Replacement Fund, increasing the value of the reserves.
  2. The amount may be returned to owners, if allowed by the Bylaws, etc. 

In fact, to my knowledge at BLMH all surpluses have been put into the Replacement Fund and none explicitly returned to owners.

Some numbers in support of good budgets and good process:

1. Let's begin with older budgets, using the automatic fee increases:   Annual fees from 2001 to 2008, an 8-year period, increased about $1,155 per owner.  About $1,518,000 was collected for the Replacement Fund  (Note 4, 5). The argument for increases as discussed before owners were generally that smaller fee increases of 3 to 5% were better than special assessments, but actual increases were about 7.5% each year.  Annual budgets were in the range $787,000 to $1,131,000.

2. Using improved budget process methods.  The results were achieved using annual surveys of critical and expensive infrastructure, improved cost controls, improved budget models, reserve studies, improved maintenance and establishment of priorities.  All reviewed annually. 

Annual fees from 2009 to 2018, a 10-year period, with new boards,  increased about $511 per owner. About $4,007,000 was collected for the Replacement Fund (Note 5). Annual budgets were in the range $1,181,000 to $1,352,000.

3. Looking at the last 5 years using much improved budget processes. This was after adaption of several reserve study updates, further improved cost controls and infrastructure improvements to reduce O&M costs:

Annual fees from 2013 to 2018 collected nearly $2,055,000 for the Replacement Fund. (Note 5). Owner fees during that period increased by $92 per owner. Annual budgets were in the range $1,313,000 to $1,352,000.

4. Detailed review of 2019-2021 is not possible because I lack sufficient data to do so. 


The chart for fees indicates that fees plateaued under new boards 2008-2018



Annual Fees Including Replacement Fund and O&M Budgets


Fees have a bearing on unit prices.
Affordability is determined by Monthly Payments: Mortgage, Real Estate Taxes and HOA Fees.
In fact, from 2019-2021 unit prices increased an additional 30%.

Delinquencies stabilized (c) N. Retzke 2021

Real and Projected Fee Increases (c) N. Retzke 2021


Notes:

1. The Illinois Condominium Act includes this as part of the statute:

(765 ILCS 605/9) (from Ch. 30, par. 309)

 (c) Budget and reserves.

(2) All budgets adopted by a board of managers on or
    
after July 1, 1990 shall provide for reasonable reserves for capital expenditures and deferred maintenance for repair or replacement of the common elements. To determine the amount of reserves appropriate for an association, the board of managers shall take into consideration the following: (i) the repair and replacement cost, and the estimated useful life, of the property which the association is obligated to maintain, including but not limited to structural and mechanical components, surfaces of the buildings and common elements, and energy systems and equipment; (ii) the current and anticipated return on investment of association funds; (iii) any independent professional reserve study which the association may obtain; (iv) the financial impact on unit owners, and the market value of the condominium units, of any assessment increase needed to fund reserves; and (v) the ability of the association to obtain financing or refinancing.

2. A number of boards including 2010 and 2014-2018 did an extraordinary amount of work on Reserve Studies. In fact, 2010 was the first year such a study was prepared by an outside firm.  An extraordinary amount of work was undertaken by a board committee in the period leading up to 2017.  That committee was comprised of the president, treasurer and maintenance director. It was intended to prepare information for board discussion for the advisors, so that an update could be prepared in 2017-2018.  However, disruption of the budget meeting in fall of 2016 by a board member prevented discussion during that meeting and information was tabled until 2017.  

3. The association uses an extraordinary amount of water for the streams and for the grounds including trees, grass and other landscaping.  A lot of water was being lost in the streams, which  were in serious disrepair. One was nothing more than a muddy gulch and others had numerous large cracks. Wooden bridge and deck supports ran through the concrete and were underwater, contributing to additional water loses and maintenance. A large quantity of water was being lost. This damaged some garages and created other issues.  Stream repairs included concrete deck supports which reduced water loss. Stream and pond repairs closed most of the cracks which lost water. Replacement of a pump discharge line further reduced water loss and reduced the mud.  These things combined should decrease water consumption and that means lower utility bills. Replacing wooden supports means those unit decks will no longer fall into the streams, etc. Maintenance hours and costs should be reduced for this. 

4.  Budgetary numbers are from spreadsheets I constructed from information provided by management. Delinquencies were per financials and until 2019 the treasurer would discuss the amounts during monthly meetings. At times prior to 2019 the dollar amounts were published in the official newsletters.  All owners are given a budget sheet each year.  In the past, management also provided owners with balance sheets and the Treasurer would provide summary data during meetings and in the newsletters.  This practice was suspended by the board of 2019.  As a board member I was given monthly financial data by management, as were all board members. This included a balance sheet as well as income and expense information.  Audits are completed by an accountant, but audited information requires time to prepare and is delayed by a year or so. Getting any financial information beyond the budget which is published is very difficult.  For example, during the September annual meeting an owner asked about delinquencies and bank balances. The board could not answer the question. That is why financial information for 2019-2021 is not included here.

5.  Fee numbers per owner are simplified as the fees divided by the number of units. If fact, the fees per unit are determined by ownership and not all units have the same number. That number was determined by the builder and is a part of the Bylaws and Declarations of the HOA.  If all ownership was uniform, each owner's fees would be 1/336 or 0.2976190476190476% of the total of fees levied each year.

6.  A table of fee increases, by year. Note that budgets and fees are determined by the board during a budget meeting held normally in October. In other words, the budget for 2019 was determine by the board elected in September 2018. I included some notes. For example, a reserve study in 2010 impacted the budget and fees of 2011. I departed the board as of September 28, 2018. Owners are allowed to comment on budgets prior to formal vote and passage by the board: 

Year  and Percent Fee Change 

1978 +35.0
1979 +22.0
1980 +26.0
1981 +25.0
1982 -12.0
1983 0.0
1984 +10.0
1985 0.0
1986 0.0
1987 +5.0
1988 0.0
1989 +12.0
1990 +5.0
1991   0.0
1992   0.0
1993 +6.0
1994 +3.0
1995 +4.0
1996 +5.0
1997 +3.0
1998 +3.0
1999 +11.0
2000 +11.0
2001 +9.0
2002 +6.0
2003 +7.9
2004 +6.5
2005 +5.8
2006 +5.4
2007 +6.0
2008 +5.5
2009 +5.1 (New board September, new 2010 budget)
2010   0.0  (I joined the board September 2010, after completion of reserve study)
2011 +7.0 (First reserve study used; flawed)
2012 +3.0 (Subsequent reserve study)
2013 +2.0
2014 +1.0
2015 -2.0 (Updated reserve study)
2016 +1.5
2017 +1.5
2018  0.0 (my last year on the board)

7. Here is a link to more than 40 earlier posts.  

Click for link to: Budgeting Posts

8, This process would be so much easier if board members checked their personal agendas and baggage at the door. To take their personal agenda further, at least one board member has threatened management with dismissal if they didn't comply.  How do I know that?  Because that board member bragged to me about their power to do so. 

I have not posted most of the melodrama or animosity I had to endure while preparing budgets and on the board. I am not a therapist nor am I a financial counselor. As a board member I was not required to assess the source of the fear of board members when they were confronted with the discussion or possibility of  special assessments. At times some board members stated that if a specific fee increase did not occur, then special assessments would occur. In fact, I say the best way to avoid special assessments is proper, but not excessive, maintenance and proper budgets which include adequate reserves.  To do this means good reserve studies properly updated.  Yet, the first formal study completed by an outside firm did not occur until 2010. Some boards made this process far more difficult than it should have been. 

9. The over zealous scheduler published an incomplete version.  This was updated and re-published at 1:30am 10/12/2021

(c) N. Retzke 2021


Saturday, October 9, 2021

Tuesday, October 5, 2021

Creating a Body of Work - Publishing Newsletters and Documents, Social Media. Candidates form

0 comments

 

Creating the Newsletter, being of service to the owners, and doing real work,
 even while trekking in a Class B RV
"Remote working in 2014 with internet access via my JetPack - at my personal expense"

Bookmark and Share

I created this blog in November, 2008. That was more than 700 posts ago. I had every intention of becoming a board member and as usual I document my work and I wanted something that could educate and empower board members as well as be useful to owners.  

In my mind, there is nothing worse than reinventing the wheel. Time is precious and limited, and we have very few years on the planet. There are deliverables and we have limited time to achieve results. Perhaps that's my business mindset, which is foreign to others, and to hobbyists. 

It takes a lot of trial and error to hone a skillset. Applied to a Home Owners Association this means that some board members are learning on the job. While board members are learning, they are less than effective and owner money may be mis-spent. In other words, learning on the job is not a good way to run an association.  I educated myself about the association for about two years before I achieved a board position.  I realize that is unusual.

Keep in mind the board meetings have a duration of about 2 hours.  There are at most 14 meetings each year.  That's 28 hours of board time, most of it spent in open forums. If each board member spends one hour preparing for each meeting the total time expended by the entire board is 42 hours each, per year.  About one man- or woman- or it- week of work per year for each member. Yet, the board is spending more than $46,000 per hour of meeting time. 

That's a lot of money to spend if one is unprepared. In  my board experience some members came to the meeting un-prepared and simply to vote as instructed by other board members. During my tenure I was aware that two or three others on the board were fully committed and involved. The remaining put in a few hours each week, if no other purpose than to read the management packet each month, and chat with friends who were fellow owners or members of the Neighbors Club, a PAC. 

I probably topped the charts working on board matters at about 20 hours per week, or more.  There was no chit-chat. This was business with real world consequences. I have 7 boxes of documents and stuff, and about 1TB on hard drives. That's expert knowledge that will be flushed.  Some board members hope that it is shredded.

The outcome is as expected and that's why I upgraded the newsletter from 2010-2018.  The board of 2019-2021 took down all of the old newsletters, and the information contained therein.  Which is why I have pdf files available here.   Recent association newsletters include tomes such as "The board is very busy".  Really? Then why haven't the water mains been turned over to the city of Wheaton? Why hasn't the destruction of thousands of shrubs because of the Viburnum Leaf Beetle been addressed, after 4 years? Why haven't street repairs been made to Dover and Plymouth, as identified in 2018?

While boards are attempting to learn, our 43 year old association is aging and decaying. Things that are not addressed pile up and create a backlog. Maintenance costs increase and future owners are penalized via higher fees to deal with past board avoidance of dealing with issues, decaying infrastructure and mistakes or mis-steps. We have been here before.  That was the state of affairs in 2008, when owners tossed out the board, and elected a new board.

Reserve collections in 2001 were about $57,000 and 8% of the budget. Annual Reserve collections peaked at $448,000 in 2014 at 34% of the budget.  Reserve collections have been in the range 28% to 34% of the annual budget from 2009 to 2018. However, because any O&M surplus was turned over to reserves, the actual contribution to reserves may have been greater. In fact, the most recent audited financial report I was able to extract from the board has confirmed this.  That report is dated, having been delayed by almost a year by the board, before management was directed by the board to honor my request and provide me with a copy. I had threatened to get an attorney.

When I was on the board the annual budgeting became more and more contentious among the board, particularly after a board member who had been passed over returned.  There was a dogma instilled in the earlier boards. That dogma was about annual fees increases of at least 3%.  That dogma was required because boards earlier than 2008 failed to accumulate sufficient funds in the Replacement Fund, also called Reserves. So it became religion among the BLMH board to increase fees each year. That was easier than doing the number crunching and implementing the budget controls that I promoted.

The actual fee increases were 7.3% annually from 2002 to 2008. However, during the period 2001 to 2007, before a new board was elected, the average annual contribution to reserves was a little more than $174,000 each year. That annual contribution to reserves was nearly doubled by subsequent boards. Yet, by 2015 a hold-over to the boards prior to 2008 insisted that was insufficient. There is an opinion among some board members that the association will never have enough money. I say the challenge is to construct reasonable budgets and use what we have in a responsible manner to properly maintained the association. I proved this is possible.

This reached a peak confrontation in the annual budget meeting held in October 2015.  That board member demanded that there be annual fee increase of at least 3% and  5% was preferable. That demand was made in the face of facts, which indicated otherwise. Yet. to do approve a lower fee increase was heresy. Some board members were manipulated by cries of "There will be special assessments". LOL; a special assessment of 2010 was averted.  There are better ways and I prevailed.  That led to even greater animosity and undermining. Yet. the 1.5% fee increase prevailed with a 4-2 vote.  Ultimately, the obstructionist did succeed and three board members who voted for that lower fee increase did leave the board as of September 2018. The new board immediately voted for a fee increase, in the face of a large budget surplus.  Of course, any surplus is turned over to the Replacement fund.  I have concluded that some board members can never extract sufficient money from the owners. 

 I say that the boards prior to 2008 underfunded reserves. There had been no formal study by an impartial company from 1978-2010. The Replacement Fund totaled about $295,000 December 2001, according to the information provided to me when I was attempting to purchase a unit.  That was the Balance Sheet information I was provided at the time.. 

Inflation has been one justification for annual fee increases, but not all association costs increase per the CPI-U.  Operations and Maintenance budgets increased by 4.5% annually for the  period 2003-2008. Yet, collections for reserves increased by  23.9% annually for the period 2002-2008. The board was playing catch-up and preparing for a major roofing replacement. You didn't see the numbers in the newsletters of that period. Nor did owners get numbers in the Candidates Forms. The actual fee increases were 7.3% annually from 2002 to 2008. By delaying maintenance the reserves grew to about $709,000 by December 31, 2007.  However there was that large and expensive roofing project to do, driveways, dealing with the failing street Lakecliffe and so on. More than $3 million. Owners were oblivious and were unawares, thanks to the lack of information provided by the earlier board. 

After that board was replaced in October 2008, things changed dramatically. The new board of September, 2008 struggled, but to use an expression of an earlier president: "They were thrown under the bus". I joined the board in September 2010.  Some owners did their best to keep me off the board because "Norm will raise your fees."

Well, that was baloney. Thanks to my efforts the fee increases from 2010 to 2018 moderated and were about 1.5 % each year with tighter O&M budget controls, stabilized reserve collections, improved and more extensive maintenance, and the addition of a contra account (delinquencies and foreclosures). With great effort delinquencies were reduced and became manageable. 

The most recent board, under the old leadership since September, 2018 has struggled. Hamstrung by the past on the board, and by their own limitations.

Handicapping future boards

When board members who have "kicked the can down the road" leave, they kneecap the boards that replace them. This is a method used to prevent replacement of a board because "You can't operate without me."

Owners may revolt and elect a new board, as occurred in 2008. The president, Sheryl Bailey and her board members were deposed. The board of 2008-2010 floundered, in part because of a total lack of support by the previous board.

This happened to me when, as a new board member in September 2010, owners gave me grief for the mistakes of previous boards. I also had to determine how to deal with the huge maintenance backlog, fund the roofing project, replace a prematurely failed street, failing streams, etc. and do so without penalizing owners with the unrelenting fee increases promoted by earlier boards. Yes, catching up is expensive and is financially painful for owners.

I did stop the hemorrhaging and fees moderated, as I told owners who attended the annual meeting of 2010.  It was difficult to achieve, and yet, the amounts allocated to reserves did increase substantially. 

In 2008 the new board allocated $300,000 to reserves. That's about three times the allocation in 2001, when I purchased.


Dealing with a maintenance backlog while moderating fees

Reserve projections October 2015
The chart is a possibility. It is possible because from 2010-2018 the board decided to complete the roofing project with urgency, replace pump pits for the streams, complete stream repairs delayed for a decade, replace water mains beneath Lakecliffe, install a properly engineered street. It replaced failing bridges and common element decks and driveways, garage floors and additional street repairs. In total 500 feet of water main, accompanying valves and fire hydrants were replaced, rather than applying band-aids. As a consequence the Reserve Balance was capped. But, as fiduciaries, boards are charged with maintaining the property and controlling fees. 
Oh, and property values have increased by about 30%

In 2009 I was not a board member, yet I did the financial analysis, prepared and published this chart. I used my rudimentary financial analysis of the association. It was made easier because at one time owners were provided annually with the balance sheet, etc.  Getting this information out of the current board is very difficult with delays, excuses and stonewalling.

How boards prior to 2008 tossed the owners under the bus and knee-capped future boards

I did succeed as a board member and I knew it would take a number of years to do this. It took 8 years and a lot of work and timely action is of the essence. I left the association in far, far better condition than I found it, both financially and in terms of condition of infrastructure. I left it in less capable hands, but then, owners get the board that they elect.

I had no intention to become a boat anchor or impediment.  I accomplished my primary goals and moved on,  I have published what I did in the association newsletter, and in this blog. I left completing several streets and turning over the water mains to the city, in the hands of the board of 2019.

Alternately, if we pretend we have forever as a board member, we can spin our wheels and re-invent the wheel. We can put pap into the Candidates Form and get re-elected. I chose a different path. I worked with a purpose, achieved the goals I had set, and then turned over the reigns to a new board, some of whom insist they are extraordinarily capable.

In 2008 I gave this advice to a newly elected board member who took on the role of Maintenance Director: "You need to hit the ground, running".  Winter is the time to plan, and spring, summer and fall are the time to execute those plans.  Some board members see winter as a period of low activity and an opportunity to do nothing.  For some who literally do nothing, it is merely business as usual. That is a huge mistake and a disservice to owners.

I say, use the winter months to develop the plans for the next three seasons of good weather. It is an opportunity for intense planning and preparation. 

After formulating the annual budget in October, winter is an opportunity for the board to delve further and determine how to make that budget a reality. The budget is merely a framework and it will take oversight and many individual actions to make the "Actual" as of December 31 meet the "Projected" in October of the previous year. Some boards will cheat; for example, deferring billing for maintenance hours into the next year. Shame on them!

Winter is an opportunity to review the earlier surveys and plan the surveys to be conducted in the next year, and plan all of the maintenance tasks and reserve fund expenditures for the new year. Some board members view winter as a vacation.  I also say that it is best to build upon what others did and learned, unless we want to repeat past mistakes. I have determined that by the time most board members have figured this out, in a typical two year commitment as a board member, they will actually be departing at about the time the lightbulb comes on and they reach some level of effectiveness. It is a downward spiral. Three years after I left the board we are still waiting for the board to turn over the water mains to the city of Wheaton.

I categorically reject what doesn't work or is ineffective. Why? Because in a HOA it is the fees of owners that the board is spending, and the owners are the shareholders. Inaction about turning the water mains over to the city means that owners will pay for maintenance of mains that the city should be financially responsible for. My experience is, some board members will spend the fees and argue for higher fees to cover maintenance costs for the water mains.  That attitude is why fees increased at BLMH by more than 5% each year, year after year.  The board seems committed to repeat the mistakes of the past. Why? One need look no further than the composition of the board of 2019-2021, and their lack of accomplishment 2019 to 2021.  Dover and Plymouth have yet to be repaved, yet that was planned to occur in 2019.  

I was unusual because of my life's experience prior to joining the board, and because of my education about the association. I fully realized the meaning of being a fiduciary and I was very familiar with the Illinois Condominium Act. Upon being elected, I was able to hit the ground, running, because I was fully prepared and motivated.  Not typical for most new board members who think they have the time to learn, or can coast, or rely upon others while they figure it out. Relying upon the wisdom of others may provide insights, but it is also the best way to repeat past mistakes, or fall under the personal agenda of others. 

Critical thinking skills are the best tools for a board member. Ask questions, use the internet to delve deeper and study the association finances, reserve studies, and the monthly packets.  For a board member, the association is an open book and there are no restrictions of information. Ask "Why is it this way?"

Boards may become rubber-stamping machines because of a lack of time, a lack of capability, and over-reliance upon others.   I say, ask questions and ask for explanations.  I've seen board members ridiculed by other members and even by management for asking questions. That's one indicator of a dysfunctional board. Dysfunctional leaders only want the board to toe the line and vote as instructed. Management does as it is told because bullies on the board will say "I can fire management" and management does know this; the bullies make certain of that. I say that isn't good for the owners. 

Keep in mind that management is a contractor and they have absolutely no fiduciary duties. That falls entirely upon the board, which makes all decisions.  Many owners don't realize that and some boards will use management and the HOA attorney as a shield or and excuse.  I've seen it all.

During my tenure I had a reason for everything I did, and I could explain why and also was capable of discussing alternatives, and explain the pros and cons. There are trade-offs inherent in every decision.

Some rigid board members have no vision and cannot comprehend alternatives. I can't count the number of times I was told "We didn't do it that way."  I have no interest in style with regards to running a HOA.  I prefer substance over style, reality over perception.  In the age of wokism that is not appreciated until it becomes essential to achieve real results.  I was considered a problem until it was necessary to design and implement effective solutions. Only then could some board members listen to me. Others were oblivious. For one it was "knives out". 

I handed the board of 2019 a means and  a foundation to turn over the water mains to the City of Wheaton on a plate. They have failed to do so. 

In my limited experience, at most four board members at a time are effective and the others may think their duty is to read or skim the 90 page monthly information packet provided by management and then vote or direct. Some will operate as rubber stamps and vote as instructed by other board members.

Some board members will actively undermine new board members, and their voting block will fall in line. I'm speaking from my 8 years of board experience at BLMH. A HOA is not a place for politics, but it is, what it is.

I'm familiar with cabals and fiefdoms and kingdoms.  I am not going to spout about my life's achievements and experience. But I will say that, as the leader of an organization that dealt with multi-national corporations and foreign entities, I was appointed by the Saudis to a special position. That occurred as an acknowledgement of my extraordinary achievement in dealing with a technological and political problem.

I know all of the games that people play and I work around them. Most HOA board members operate in a very, very small arena. Some don't understand their role as fiduciaries and think they were elected to take care of the association, which is their first commitment and supersedes the owners. 

When I purchased (closing February 2002) I considered it to be essential that I get an in-depth education about the association, and I did so and prepared,  In 2006 I focused upon the coming financial disaster. It was apparent to me that our association was financially at risk.  Reserves (the replacement fund) seemed adequate until one added up the cost of the backlog of maintenance and an expensive roofing project, a failing main street and so on. Add financially strapped owners and one has a toxic combination.

History has proven me to be accurate in my assessments. I am usually ahead of the curve. Critical thinking skills, an ability to listen, awareness, financial acumen and a willingness to put aside preconceived notions is a valuable aid. For fiduciaries it is a necessity. It is owner money that the board is spending and their mistakes or bad steps will use all of the fees of the owners; once depleted additional fees and even special assessments will be extracted. Board members who are running personal agendas will fail the owners. Some board members will eventually move on, after kicking the can forward, and leave it for  others to clean up their messes. That's what occurred in 2008 although owners said "enough" and ejected that board. That created an opportunity for my entrance.

In an association with low owner awareness and involvement, it will happen again. Meanwhile the hanger-on's will always look for someone else to blame, so as to avoid responsibility and be re-elected. Read the candidate's forms and learn.  What isn't being said?  

I was different. I was the real deal.  I had specific goals, prepared for several years, was elected and implemented the goals published to owners via the candidates form. No smoke screen or buzz words. Over an eight year period. I left guidance for the board members that followed me and then moved on.  I had goals and no desire to be a boat anchor.  One really should be able to reflect upon when to leave and then do so, after preparing for others to follow. That's a pre-requisite to personal growth and achievement.  That is what is best for a HOA.  "Nature abhors a vacuum" is an expression. I did what I could to prepare the HOA leadership for those who would follow. However, some people do the opposite; they entrench themselves and will drive capable people away.  Really capable individuals do what they can, create a future path and then move on to greater challenges. That's a goal of personal development, isn't it?

My candidates form, 2016, which was submitted to the owners:

"QUALIFICATIONS:  Purchased (closed) my unit in February 2002. Served on the board November 2010 to present. Proven track record. Current president of the BLMH board and also served as Architecture & Maintenance director. I have expert knowledge of this association, and of business operations as founder, president and systems engineer for several high tech industrial automation firms from 1978 to present. Expanded these businesses during severe recessions and never laid off or docked the wages of a single employee. Received extensive communications, leadership and human potential training and trained the trainers. As a volunteer I am the recipient of the BSA District Award of Merit “for rendering service of an outstanding nature at the district level; this is the highest award at the district level” and I successfully completed Wood Badge. Currently I am also a published and paid free lance writer (on retainer) on matters of personal finance, retirement planning and investment. I am an entrepreneurial case study in a published book on personal financial planning. I am an advocate of continuous learning and personal improvement. 

Since 2010 I advocated responsible, appropriate and necessary fees which have allowed the work achieved to date and maintained reserves, currently above $1 million. I voted for the recent, lower fee increases using extensive fact based financial analysis of the current, changing situation while acknowledging 30 year future projections with condition analysis. This includes frequent condition surveys. I converted problems into opportunities, spearheaded or reactivated numerous programs and worked with or on the teams that got the job done, despite some great difficulties. I practiced proactive leadership to deal with the fireplace issue and liaised with the city on this matter. I realigned priorities and openly encourage others to join the board and committees. I prepared the “newsletter” for about 5 years, which expanded with responsible, concise articles on association finance, procedures, priorities, planning, maintenance and projects.  Projects completed included the replacement of Lakecliffe with a street engineered for 30+ years of service.  Other projects included the proactive replacement of about 300 feet of water mains, stream repairs, excess soil removal with sod installation, substantial rain water handling improvements throughout the property and as part of the roofing project and others specifically designed to handle standing water, remediate muddy areas and so on. The roofing project will be completed in 2016; about 70% of the roofs were completed in 6 years. Replaced numerous garage floors, decks, patios, driveways, portions of walks, bridges, etc. Documented and published the extensive issues with surrounding COD and Wheaton storm water systems. 

POLICIES/OBJECTIVES: I am in favor of reasonable and appropriate fees using realistic and fact based knowledge of the condition of the infrastructure of the entire association, while acknowledging the value of our units and the financial impact of fees on our owners. I advocate creative solutions to keep fees as low as possible today and in the future. Expand the owner participation recognizing that these are volunteer positions and we all have other things to do, and I encourage all including younger people to join the board and committees and strengthen our community. We each do make a difference. I want to expand the possibilities for this association.  I advocate the expanded use of technology in our association and improved communications. I want to maintain the grounds and streams, establish priorities, improve our planning, preparation, project management and cost accounting. Continue frequent reserve study updates recognizing the extensive work that has been done. Maintain continuity of maintenance and replacement programs and avoid suspending or stopping them; it is so very important to maintain momentum because incompletions will accrue and will become costly breakdowns for future owners to deal with next year and beyond. I want to strengthen our liaison with all professionals including with management and our contractors. Use engineering professionals to solve long term issues and realign priorities. Improve our liaison with the city, recognizing that we are at least 1.25%of the city population. 

TIME CONFLICTS (working/retired, etc.): I am 70 years of age and I currently work part time and I do have other commitments. I also travel extensively, yet I met or exceeded all objectives and requirements for a board member 2010 to date. "

Yep, compare that to the other candidate's forms provided to the owners.

I'm a professional problem solver and so I don't linger.  Why? Because in this world, there is no end to the problems to be solved. By lingering one atrophies and reinforces that bubble they live in, which eventually becomes a prison.  Those trapped in the prison of their own making become bitter and even nastier.  When this happens to a board member, they may choose to punish the owners. 

I have passed on what I know and have learned to boards, management and to owners. I did that in many reports to boards and two of the current board were present for all of this. I did it in monthly meetings, and the  newsletters. These were designed to inform owners, and educate future boards.

Much of what I provided has been flushed, but that is the nature of HOAs with popularly elected boards, or entrenched board members who are most interested in maintaining a legacy, or a perception of one among owners.  That disease can permeate even two year board members.  Power can corrupt. I did publish here although I did use filters on what I published. I am aware this is a publicly viewed blog, and I constrained what I published. 

In 2008 the association did not have a website. I knew that boards would screen anything provided to them for that inevitable website. Some of what I could provide would be rejected. I also knew that future boards would have the ability to delete my work if it was published on an "official" association website. I created this blog and I did offer to turn it over  to the association. I was declined by the board. So I was free to continue on my own. I appreciate that lack of foresight by the board. 

While on the board I provided reports to the board each month. Some were 12 pages or more in length, and then there were supporting emails, spreadsheets and so on.  I'll be publishing more of my archives here. I've got 7 boxes and the time will come when they are shredded. Until that time, I'll post. However, I am not a fiduciary and so I have no overwhelming reason to do so. As a fiduciary I was supposed to operate to a much higher standard, and I did.

About turning over my blog to the board and allowing it to be controlled by others, my concerns were realized when in September 2021 I couldn't access the official BLMH.org website. I inquired of this with management and the email response was: 

"This google website has been deleted due to the site no longer being able to be edited because of it being outdated.   The Board made the to decision to delete it because owners can now sign up for the portal.  We are working on uploading approved docs/policies. If an owner emails us regarding a docs we know has not been uploaded yet – we will assist the owner.  No owner at this time has requested they need something they can’t find."

I did advise management that the rules posted were incomplete.  Hmm, did any current board member do that? Have they managed the managers in this? Who on the board actually promoted taking down the website?

When the BLMH.org website was taken down, all of the newsletters prior to 2019 and all the information contained therein became unavailable. The board of 2018-2020 had been deleting newsletters from 2010-2015.

So, my forward thinking has preserved the information which I have presented here in more than 700 published posts.  I recently posted links to my cloud storage for the newsletters for the period  September 2008 to September 2018. That is the only published source for this information as of 9/25/2021.  Of course, if directed by the board management can download the newsletters from my cloud and post them at the new association portal.

My blog has only had about 106,000 views. Not all that much, really. But, considering the hidden nature which has been ignored by boards, that is really very good. Much better than having 5 owners who aren't on the board or candidates attend the 2021 annual meeting. As a comparison, at that rate, 5 per month, my blog would have only realized 240 views over the same 10 year period.

Views peaked on December 31, 2015 with 2,702 on that day. The views per day fell off after I left the board as of October, 2018. However, I also posted less frequently thereafter.

How large is this blog? More than 700 posts, more than 1,500,000 words and a thousand images. If printed the backup would be about 2,000 pages in length.  A board member once commented it was too much to read. LOL. Imagine the hours I have spent writing it!  As I prepare to purge my files, I'll be posting more information. 

Other Online Publishing

I do have several other blogs and one of those I began in 2013.  It is of an entirely different theme and has 326 published posts and only about 350,000 words, with 115,034 views. 

I have three YouTube channels. I began and administer three narrowly focused Fakebook groups; one has 923 members. 

I am also a creative finance writer and my work is published online and available to paid subscribers. I was told that 38,000 have the opportunity to read what I write. 

Several years ago I did create a Fakebook group for Briarcliffe Lakes Manor Homes:

BLMH Facebook Group

(C) 2021 Norman Retzke